Managed IT
Every device, watched and maintained.
Round-the-clock monitoring, patching and support for every computer, every account and every server in your business, for one predictable monthly price.
What we manage.
The foundation the other two services build on, priced per endpoint, per user and per server.
Monitoring and support
- 24/7 monitoring of every endpoint and server
- Automated operating system and third-party application patching
- Secure remote support without an on-site visit
- Helpdesk and ticketing with response-time tracking
Identity
- Microsoft 365 and Google Workspace tenant administration
- License management, user onboarding and offboarding
- Mailbox, shared mailbox and file permission management
- MFA enforcement and conditional access policy
Visibility
- Live hardware and software inventory
- Regular reporting and technology business reviews
Pricing
Three rates, published.
$23.00/ endpoint / mo
Desktops, laptops and the operational terminals in a warehouse or workshop. 20-endpoint minimum.
$12.00/ user / mo
Identity: Microsoft 365 and Google Workspace tenant administration, license management, onboarding and offboarding, mailbox management, MFA and conditional access.
$99.00/ server / mo
Server Management is a separate line item, billed under its own rate. A server is never counted as an endpoint.
You pay per endpoint AND per user AND per server, because a business rarely has the same number of each: one rate covers the machine, one covers the account. Onboarding costs one month of whatever you start on, covering discovery, deployment and initial configuration, billed once. Add Managed Cybersecurity for security operations, or Managed Network to cover the infrastructure between them.
Work out your monthly costQuestions
Before you ask.
How quickly do you respond when something breaks?
Monitoring catches most failures before a ticket is raised. When you do raise one, it goes to the same small team every time rather than a tiered queue, and the majority are resolved remotely without waiting for a visit.
Does patching happen during working hours?
No. Patching runs on a schedule agreed with you, normally outside your operating hours, so machines are not restarting mid-shift. Critical security patches can be expedited when the risk warrants it.
What happens to the tickets and history if we leave?
Your asset inventory and documentation are yours. We hand over what we hold rather than treating your own environment records as leverage.
Ready to hand this over?
Tell us your endpoint count and we'll come back with a real number.